Policy
Warranty Policy
Effective Date: April 27, 2026
Business Name: N3xt Lvl F1x
Legal Entity: Avilas Group LLC, doing business as N3xt Lvl F1x
Contact Email: info@n3xtlvlf1x.com
1. Warranty Summary
Qualifying repairs may include warranty coverage for the specific part or labor performed by N3xt Lvl F1x. Warranty terms may vary depending on the device, part, repair type, and written service details provided at the time of repair.
2. What May Be Covered
- Defects related to a qualifying replacement part installed by N3xt Lvl F1x
- Labor related to the same repair issue originally completed by N3xt Lvl F1x
- Repair issues confirmed through inspection to be connected to the original qualifying repair
3. What Is Not Covered
- New physical damage, drops, cracks, bends, or impact damage
- Liquid damage, corrosion, overheating, pests, or environmental damage
- Software issues, account locks, passwords, activation locks, data loss, or failed backups
- Damage from misuse, unauthorized repair attempts, tampering, or customer-supplied parts
- Unrelated components, pre-existing issues, hidden board damage, or issues not included in the original repair
4. Customer Responsibility
Customers must contact N3xt Lvl F1x before attempting further repair or modification if they believe there is a warranty issue. Devices may need to be inspected before warranty coverage can be approved.
5. Contact
For warranty questions, email info@n3xtlvlf1x.com.
