Send your request first
Use the contact form to tell us what device you have, what problem it has, and whether you are requesting mail-in service.
Mail-In Repair
Mail-in repair support for customers who need service from outside the local area.
We can help with mail-in repair requests for supported devices, but do not ship your device before contacting us first.
Important: Please contact N3xt Lvl F1x before mailing any phone, tablet, computer, console, or controller. We want to confirm the issue, review the next step, and make sure your shipment is appropriate.
Wait for confirmation
We will review the request and confirm whether your repair is a good fit for mail-in service before you package anything.
Pack the device carefully
Once approved, package the device securely and follow any shipping instructions provided in our response.
Stay updated
We keep communication clear through the repair process so you know where your service request stands.